Online shopping carts - FAQ

Index

FAQ - Cart Help Buttons - Order History - Search My Orders

Where is this feature?

1.	Log In
2.	Order History
3.	Search My Orders

Related Items

1.	Why do my invoices skip numbers?

Boolean

Details

Frequently Asked
Question (FAQ)
Document Number: 742

Optimize for Printing
E-Mail This Link

Feedback

Order Status

This will allow you to display specific order results. The Order Status can be used to help you keep track of which orders you have shipped. It may also be displayed to the user if you have checked to Send An Order Status Link With The Email Receipt, in step 8, "Advanced Settings".

All successful orders

Displays all orders that have been processed through the cart. It will not display declined orders.
Find Not "Shipped"

Display any order that does not have the order status of "Shipped".
Failed Orders

Display a list of orders that failed to process properly. Common reasons for failures are declined cards, or insufficient funds.
Voided Orders

Display any orders that you, the merchant, have specifically marked as "VOID".
Unknown

Display orders that have an "Unknown" payment status.
Back Order

Display orders that have a "Back Order" status.
Not Shipped

Display orders that are set to "Not Shipped".
In Process

Display orders that are set to "In Process".
Ready For Pickup

Display orders that are set to "Ready For Pickup".
Shipped

Display orders that are set to "Shipped".
Note: It is important to understand that changing the status of an order within the cart does NOT change the status of the order within your gateway.