Help Search our knowledge base:

Index - FAQ - Error Messages
 Details
Frequently Asked
Question (FAQ)
Document Number: 619

Optimize for Printing
E-Mail This Link
 Feedback
This document ...
helps resolve my question or problem.
does not apply to my question or problem.
is inaccurate for my question or problem.
Error? unable to ship to that 5 digit Zip Code.

When you receive this error please send the following information to Support through the Support button in your Administration tool:
  1. The URL of your Products page.
  2. The specific product(s) included in the order.
  3. The complete address that was entered as the Shipping Address.
Thank you