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Details Frequently Asked Question (FAQ) Document Number: 1174 Optimize for Printing E-Mail This Link  Feedback This document ... helps resolve my question or problem. does not apply to my question or problem. is inaccurate for my question or problem. Enable TLSv1.1 and TLSv1.2 for Internet Explorer For Windows 7 and newer you can follow these instructions. Open Internet Explorer Select Internet Options Select the Advanced tab Scroll down in the Settings window and check the box for "Use TLS 1.1" and "Use TLS 1.2" Click Apply, then OK For Windows XP and older you will need to upgrade to a newer version of Windows before you will be able to connect. Or download an alternate browser such as Chrome, Firefox, or Opera.